• Family-centered care culture in the NICUs was evaluated using 9 questions. We found significant improvements in the total rating of family-centered care by both the parents of newborn infants admitted to the NICUs and all NICU health care staff.
  • The items which improved after the implementation were active listening, individual guidance and emotional support rated by the parents; and participation in care, individual guidance, shared decision-making, mutual trust between parents and staff, individual information, emotional support and participation in medical rounds rated by the health care staff.
  • We also evaluated the implementation fidelity using the completion rate of the staff training, which ranged from 13.3% to 82.2% among the NICUs.
  • The quality of family-centered care was evaluated by both the NICU staff and the parents using the Bliss Baby Charter audit tool. The quality improved in all NICUs after the implementation of the training.
  • Nurses rexperienced  beneficial changes after the training. Their role had changed from a caregiver to a facilitator who helps the parents care for their babies.
  • The duration of both the mothers’ and fathers’ presence in the NICU extended significantly after the implementation.
  • A clinical study of mothers of preterm infants born weighing 1500 g or less was carried out in the NICU that implemented the training first in Finland.
  • The EPDS score at 2 years of corrected age decreased significantly after the implementation.